Service Ticket API

This is the API of the Service Ticket page. Use http post to pass the fields into the function. Response returned as json string. In order to use the API, call the Service_Ticket_json url.

Function Input

Field Name Description
Title This field is a spare field, which must be defined in the Service Ticket table as 'Spare StrFld 01'. The value of the Service Ticket "Title" field will be received into this spare field.
SubjectComplain The content of the received complaint. Mandatory field. The content from this field will be received into the "Subject / Complaint" field of the Service Ticket table.

Functions Error Messages

Code Content
3 API function does not exists.
4 Database Error on server side.
5 Technical Error on server side.
6 Technical Error: Client Session not found.
7 Please fill up all the required fields.

Report Function Output

 "Title": "ServiceTickets",
 "TableName": "hyp_Service Ticket",
 "RowCount": "1",
  "Data": [
  "TicketNumber": "282",
  "Status": "1",
  "CreatedOn": "2016-08-08 12:54:38",
  "Title": "Sales Query",
  "SubjectComplain": "System Update query",
  "ClosedOn": "1899-12-30 00:00:00",
  "ComplainerFeedback": ""

If there are no service tickets, the following output will be received:
{"Title":"ServiceTickets","TableName":"hyp_Service Ticket","RowCount":"0","Data":""}